User Research
Interviews
Gathering user needs and contextual insight through formal, or informal, interviews
Analysis
Efficient and accurate analysis of research data and observations
Persona
Using insight to create persona and user scenarios, or use cases
User Testing
Design, setup and running of user testing and exploration sessions
Ethnographic research
Observing users in their natural environments
Reporting
Condensing research findings into easily consumable reports
Publications
Find out more about my published research